Phone Numbers  

Fremont Office:
231-924-4466

Fruitport Office:
231-865-3665

Hart Office:
231-873-0004

Kent City Storage:
616-439-3434

Newaygo Storage:
231-652-1475

New Customer Information

Fair Pricing. No Contracts.

Service and Price

At Excel Propane, we realize that customer service and price are two important aspects to consider when choosing a propane provider. We have been a family owned company for over 50 years and have always placed a strong emphasis on providing excellent customer service. Along with our customer focused approach, we have always provided consistent and competitive propane pricing for ALL of our customers.

Straight Forward Pricing

Unfortunately some companies hide their high regular prices, and only advertise enticing promotional prices. At Excel we value all of our customers and promise that whether you’ve been a customer for 1 year or 50 years, you’ll receive upfront and honest pricing along with great customer service. You’ll notice that we don’t hide our current customer price, rather we are proud to show it off.

No Lock-in Contracts

We do NOT have multi-year contracts for new customers with cancellation fees! We believe our customers will remain with Excel Propane because of our excellent service and pricing, and not because of cancellation fees hanging over their heads.

Who We Service

  • Residential
  • Commercial
  • Agriculture
  • Retail
  • Forklift
 

For more information on Commercial & Retail Services, click here.

New Tank Installation

Tank Installation Process

A common question from new customers is "What is involved in switching companies?". The answer is: Not too much. It is generally a quick and simple process that we do hundreds of times a year. Some details are listed below:

The entire process takes only about 2 hours.

  • We disconnect and remove your current tank.
  • We install your new Excel Propane tank.
  • We complete a leak test and re-light your appliances.
  • You then can call your prior propane provider and let them know to pick up the disconnected tank.
  • Relax! We will take care of you and your family from here on out.

New home? No problem. We will install the required buried propane gas line to connect our Excel Propane tank to your home.

There is no installation fee for 330-, 500-, or 1000-gallon tanks. You just pay for the gas!

Tank Sizes

Depending on your propane needs we can help you select the appropriate sized tank to have installed:

120-gallon tank: Minimum yearly usage of 70 gallons.

330-gallon tank: Minimum yearly usage of 200 gallons.

500-gallon tank*: Minimum yearly usage of 300 gallons
* This is the most common tank for residential homes.

1000-gallon tank: Minimum yearly usage of 600 gallons.

Underground tank installation: Available for 500 and 1000 gallon tanks.